Frequently asked questions

• Business & Events

  • What business amenities does the 3-star hotel offer to corporate travellers?
    • Business Equipment: a photocopy machine and complimentary wireless internet access available for guests.
    • Meeting Spaces: the accommodation features a meeting room.

• Family & Pets

  • What pet policies apply at the hotel?
    • Animal Policy: Service animals are allowed, as are pets.
    • Pet Surcharges: EUR 22 per pet.

• Location & Transportation

  • What are the nearest transport links to Sercotel Aura Algeciras hotel?

    Sercotel Aura Hotel is only a few steps from Pulsera - Heladeria bus stop.

  • What is the location of this property?
    • Airport Drive: the hotel, 25 minutes from Gibraltar International airport.
    • The Setting: the 3-star hotel – right in the centre of Algeciras.
    • On Foot: the town centre – about 5 minutes.

• Check-in/Check-out & Policies

  • What check-in and check-out options are offered?

    The property provides check-in hours from 14:00 until 18:00.

  • What policies should guests know about at this 3-star hotel?
    • Free Cancellation: free cancellation terms apply.
    • Settlement Types: Visa, Mastercard, and American Express.

• Dining & Breakfast

  • What are the dining options at this accommodation and in the surrounding area?
    • Nearby Favorite: Restaurante Chino Shang Hai serves Asian cuisine and is approximately 100 metres away.
    • Nearby Pick: Bar Restaurante El Gallego, a restaurant, sits steps away from the property.

• Room & Bed Comfort

  • What in-room amenities are featured at the hotel?

    Every room features a writing desk and includes sound-proofed windows.

• Property Facilities & Services

  • What property services and facilities are available at the accommodation?
    • Premises: the Sercotel Aura is home to a restaurant and luggage storage.
    • Accessibility: guests have access to a lift.
  • What cleaning arrangements are in place at the accommodation?

    For everyday use, Sercotel Aura keeps dryers on hand.

• Parking & Accessibility

  • What accessibility options are provided for guests?

    This 3-star hotel offers wheelchair access and rooms with accessible facilities, along with a lift.

• Sightseeing & Attractions

  • What landmarks are situated near the accommodation?
    • The forested Sendero Rio De La Miel Hiking Path sits 3.3 km away from the 3-star hotel.
    • Parque del Centenario - 4.1 km away from the property.
    • Polideportivo Municipal de Algeciras sits just 600 m from this hotel.