Frequently asked questions

• Family & Pets

  • What is the pet policy at Pol & Grace Hotel?

    Pets are allowed at the property.

• Location & Transportation

  • How can guests get around from this hotel by public transport?
    • Metro Station: Sant Gervasi underground station is 200 metres from the 4-star hotel.
    • Rail Access: Passeig de Gràcia - train station is about 20 minutes' walk away.
    • Bus Links: Pl Molina bus stop is a mere 50 metres away.
  • Where can guests find the hotel?
    • Strolling Distance: the centre of Barcelona, 30 minutes on foot.
    • District: this 4-star hotel is in Sarrià-St. Gervasi with a mix of urban tapas bars, brand-name boutiques, and hillside nature walks at Vallvidrera Reservoir.

• Check-in/Check-out & Policies

  • What are the check-in and check-out times at this accommodation?

    The Pol & Grace provides check-in hours from 15:00 until 23:59.

  • What are the property policies at this hotel?
    • Settling Charges: American Express, Mastercard, and Visa, along with other payment methods.
    • Cancellation Details: free cancellation, available at the 4-star hotel.
    • Outdoor Smoking: designated smoking areas are provided at the accommodation.

• Dining & Breakfast

  • What dining options are available on-site and nearby?
    • Nearby Dining: Turris Molina, just a few steps from this property, serves Spanish cuisine.
    • Worth the Trip: Catafal, a coffee & tea, is merely 50 metres away.

• Room & Bed Comfort

  • What bedding options and sleeping amenities are provided at this property?

    Each room features comfortable beds.

• Property Facilities & Services

  • What general property facilities and services are offered at Pol & Grace?
    • Accessibility: guests have access to a lift.
    • Premises: the hotel is home to luggage storage.
    • Leisure: the lounge comes with library.
  • What kind of cleaning services can guests expect at this property?

    At Pol & Grace Hotel, dry cleaning, housekeeping, and ironing service are provided for more comfort.

  • What internet services are provided at this accommodation?

    Guests can use Wi-Fi in public areas.

• Parking & Accessibility

  • What accessibility features does this 4-star hotel offer?
    • Accessibility Options: a lift to support guests with reduced mobility.
    • Assistance On Site: the hotel provides rooms with accessible facilities and wheelchair access.

• Sightseeing & Attractions

  • What attractions are situated near the property?
    • The cultural center "Centre de Cultura Contemporania de Barcelona" stands around 10 minutes away by car from this accommodation.
    • The gaudí-designed family mansion "Guell Palace" sits around 15 minutes away by car from this hotel.
    • Jardins de Moragas sits approximately 500 metres from the 4-star hotel.