The 4-star Crystal Hotel Hat Yai is situated in a prime touristic area of Hat Yai, within a 10-minute drive of the CentralFestival Hatyai Department Store and about 4 km from the Big Bee Farm. Located within 3 km of the Gimyong Market, this comfortable hotel features 224 rooms with views of the city.

The hotel is a great place to stay due to its prime location in Hat Yai. Places of worship to visit 15 minutes' drive from the Crystal Hotel include Phelra Maha Chedi Tripod Trimongkol Temple. The area offers shopping experiences such as The 60th Anniversary of His Majesty the King's Accession to the Throne International Convention Center, which is 2.1 km from this accommodation. There is to Airport bus stop in proximity to the hotel.

Some of the air-conditioned rooms feature a plasma TV as well as a minibar.

Crystal Hotel Hat Yai provides a complimentary breakfast every morning. Guests can unwind at the on-site lounge bar with a favourite drink. The bar area includes a lounge. The restaurant The Pizza Company is located around 10 minutes away by car.